We are based in Wellington. While we keep our contact lens and solutions costs as low as we can, unfortunately courier costs keep increasing.
If your contact lens solutions / eye drops delivery is to the South Island, or further north than Wanganui or Woodville in the North Island and your contact lens solutions / eye drops (not including any Contact Lenses) does not fit into an A4 courier bag or smaller, you can add this Solutions Excess Courier Cost of $6.95 for a larger courier bag or box. When ordering several large items of solutions you will be asked to do this automatically. Depending on the size of the order there may be more than one Solutions Excess Courier Cost and we will contact you if that is the case.
Alternatively you can reduce the size of your contact lens solutions order to fit an A4 courier bag or smaller. The courier bag size restriction doesn’t apply to orders that are only for Contact Lenses.
- If you place a Contact Lens Solutions order and it doesn’t fit an A4 courier bag or smaller (not including any Contact Lenses) then we’ll contact you to see if you want to reduce the size of your contact lens solutions order, or purchase an excess courier cost for a larger courier bag or box.
- If the solutions order doesn’t fit an A4 courier bag and has qualified for Free Shipping the excess courier cost applies.
- If the size of your solutions order is reduced to fit an A4 courier bag and the revised order value falls below the Free Shipping cost of $200 then a normal courier cost applies and will be deducted from any refunded amount.